From plmconx

I was off to my company’s conference last week.  I’ve been doing these things for many years, usually as a participant but more recently as someone that is actually working there.  My job this time was to make a couple presentations, help out on some hands-on presentations, talk with customers and squeeze in some social media (blogs, twitter, facebook) where I can.

A lot of people are still thinking social media is either:

A.      The job of marketing

B.      A waste of time or yet another task that gets in the way of your real job.

However, if you think about it, a conference is really not that different from social media.  Marketing definitely wants to use it to sell a product but attendees have other goals.  They want to connect with others like themselves, talk with folks making the presentations or manning the booths that they might not otherwise get to talk to, and find about things you just can’t learn about on the telephone or on the web.

There is also a big social aspect to most conferences. You might get together for drinks or play some golf or get together for dinner.  These might be pure fun but I’m sure most of us have good examples of some key contact we made or some important bit of information we picked up.

As you or your company thinks about social media, think of it as a conference. No one wants to go to a conference with just marketing folks.  It’s a great place to listen in and participate in the conversations your customers are having and the companies that send people to a conference are going to have a knowledge advantage over their competitors that stay home.