There is Nothing New in Social Medial

Posted by burhop | Social Media | Sunday 12 April 2009 9:52 am

TV Guide #409I’ve got a lot of friends trying to get a grasp of “social media”.  Why do it? How does it work? Should I we have special training or new security rules? How do I manage work and personal life on this new platform?

The fact is these aren’t new problems, they are old problems.  For training, I recommend you go watch the Andy Griffith show– yes, the Andy Griffith show, with Sherriff Taylor, Floyd the Barber and Goober, the mechanic.

 One question I see a lot is how to manage work and personal life in social media. The folks in Mayberry dealt with this just fine.  Andy switched between the two with ease as he walked around town.  Goober would fix your car and bring it to your house.  Floyd pretty much mixed personal and business together at the same time, cutting your hair while talking about the town.  It is not what most of us do today, but it’s hardly a new idea.

Is this an efficient way to work? On the surface, Mayberry looks pretty laid back but look a bit deeper at this pretend world.  Andy always knew what was going on in his town – knowing the people certainly helps him do a better job.  Goober didn’t always present the most polished image and wasn’t too bright but you knew him and you knew you could trust him. If you were going to get your car fixed, who would you pick?

Ooooooooh Andy!

And Floyd – he is the master of social media.  He created a shop where people like to hang out.  They play checkers, talk to the other customers, and even run across the mayor and sheriff from time to time.  Do you think all the “non-business discussion” hurts Floyd’s business?  No way… he is always cutting hair!

But here is the real key… Andy, Goober and Floyd don’t do this because of some clever plan to be more social and generate more revenue.  They were simply being themselves in an open and honest way.

  • I think you have identified one of the reasons many people don't get social media--they have the wrong expectation. Instead of networking and socializing, they hope to drum up new businesses or increase sales through their Twitter and Facebook interactions.
  • For what it's worth, Twitter as a global village strikes a nice nostalgic chord. I for one, however, am glad to have options about where to get my information and who I can hang out with. Social media does change things in that our "neighbors" and associates aren't just the motley crew who happen to live in the same locale, but can come from around the globe, bringing their diverse perspectives and insights into my life.
  • Signed and agreed
  • Matt Lombard
    Mark,
    This is encouraging to see you post something like this. Yes, I agree, virtual skills come from the real world. I like your conclusion best of all. Being a fake anywhere is being a fake. It baffles me how people expect to use Twitter especially as a marketing tool. Marketing hit email, and we know it as spam. Marketing hit AOL chat rooms. Marketing hit Facebook. In all of these places marketing is crass, tasteless and gauche. Why will it be any different in Twitter.

    I'm a small business owner, and most of my business falls out of the sky on me. Customers tell me they knew me from the newsgroup, the forum, blog or my 10 year old website. I have never advertised or marketed in the classic sense. More like the boys at the barber shop. I think only individuals can have the kind of personality it takes to make that kind of networking work. When large organizations get involved, the concept gets corrupted.
  • Thanks Matt.

    Great analogy with the email. Facebook is getting more painful for me - too many ads, too many games and quizzes that are just there to get your info. The nice thing (so far) about the twitter "pull" model is that you can at least cut off the folks that are really pitching their product. Still, you are right. Try to do a search on twitter and see how much junk you get :-(
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